Senior Manager, Operations

Reporting to the Head of SME Business, the Senior Manager, Operations will drive operational excellence to support the SME function's performance and growth. This role requires strong execution capability, problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

• Bachelor's degree in Business Administration, Engineering, or a related field
• 5-7+ years of experience in operations management, preferably within eCommerce or digital platforms
• Proven track record of leading and managing cross-functional teams
• Strong leadership and people management skills
• Proficiency in Thai and English (written and verbal)
• Ability to thrive in a fast-paced, dynamic environment
• Strong analytical thinking and problem-solving capabilities
• Excellent cross-functional collaboration skills with both technical and non-technical stakeholders