PC Support Technician
360 IT ProfessionalsOmaha, Nebraska, United States
Posted December 15, 2015
Full Time
About the Company
360 IT Professionals is a leading software development firm based in Silicon Valley, offering bespoke solutions to enhance business productivity. With a blend of experienced professionals and innovative strategies, the company specializes in product development, mobile and internet technologies, workforce solutions, and Salesforce cloud services. Distinctive for its ethical approach and commitment to success, 360 IT Professionals provides comprehensive IT services, products, outsourcing, and consulting.
Job Description
360 IT Professionals is a Software Development Company that offers complete technology services in Mobile development, Web development, Cloud computing, and IT staffing. They provide dynamic feasible IT solutions to their globally positioned clients. The company works along with its clients to deliver high-performance results based on their unique requirements.
Requirements
- 2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment
- Fluent in Spoken English Language
- Strong written English and interpersonal skills
- Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills
- Strong experience in comprehending user requests and carrying out required technical support through remote support tools
- Experience in Troubleshooting Desktop / Laptop / Printers / Scanners / PDA's / iPad / iPhone/ Peripherals / Generic PC Software’s
- Prior experience in managing service desk support and knowledge of a industry leading service desk management tool/Ticketing systems