Solutions Architect
3ClogicGaithersburg, Maryland, United States • United States
Posted March 18, 2026
115000 - 135000 USD
Full Time
About the Company
3CLogic is a global leader in cloud contact center and voice AI solutions, empowering enterprises with innovative features like intelligent self-service, conversational AI, and agent automation. Their comprehensive suite of services, including call center software, CRM integration, and real-time analytics, optimizes customer interactions, lowers costs, and enhances overall operational efficiency across IT service desks, customer support, sales, and HR teams.
Job Description
3CLogic is a global provider of voice and SaaS solutions to enterprise and Global 2000 organizations worldwide. We are looking for energetic candidates to join our fast-paced company and market as Solutions Architects.
Requirements
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent professional experience.
- At least 3 years of relevant experience in sales, technical, or customer-facing roles, ideally within a SaaS environment.
- Design experience with AI-driven automation, IVR systems, speech analytics, or related technologies.
- Strong understanding of cloud software architecture, APIs, and integration methodologies.
- Experience in delivering tailored technical demonstrations and presenting use cases.
- Strong presentation skills, with the ability to build trust across both technical and non-technical audiences.
- Ability to quickly learn, interpret, and articulate complex technical concepts.
- A creative and analytical approach to problem-solving, with the ability to address challenges across various business sectors.
- Excellent written and verbal communication skills.
Benefits
- company-sponsored health insurance
- dental insurance
- vision insurance
- 401(k) plan with 3% company match
- PTO
