Transaction Management Ops Analyst

Transaction Management Ops Analyst responsible for moderately complex transaction and fulfillment processing, reconciliation, settlement, and trade and transfer support. Key responsibilities include providing quality service and operations support for internal business partners and external clients.

Requirements

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units