Helpdesk L2 Kliensüzemeltető

We are looking for a Level 2 Helpdesk Client Specialist to join our team, handling IT problems, maintenance tasks, and knowledge base building. The ideal candidate has at least 1-2 years of experience in helpdesk or service desk, active Directory and desktop hardware knowledge, and proficiency in English.

Requirements

• Resolution of IT problems
• Identification of error causes
• Precise documentation of tasks
• Performance of scheduled maintenance tasks
• Active building of a knowledge base
• Preparation of system documentation
• Preparation and participation in version changes and system conversions

Benefits

• Phone fleet package
• Cafeteria (SZÉP card)
• Health insurance
• Fruit day
• Good coffee
• Team-building events
• Competitions
• Sports events