Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis. Manage large amounts of incoming phone calls. Identify and assess customers needs to achieve satisfaction.
Requirements
- Proven customer support experience or good ability to learn.
- Strong phone contact handling and active listening.
- Familiarity with CRM systems and practices.
- Ability to start and get things done.
- A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
- Focus on delighting customers.
- Pursue excellence.
- Embrace openness.
- Be extremely reliable.
- Attention to detail.
- Grit.
- Work ethic.
- Communication.
Benefits
- Competitive compensation package
- Birthday leave