Senior Account Manager, Client Services

The Senior Account Manager will serve as the primary point of contact for assigned clients, managing and growing their relationships for 829’s B2B, B2C, and D2C clients. The ideal candidate has a strong general marketing background, superior presentation and communication skills, and demonstrated hands-on experience managing media, PPC, or other digital channels.

Requirements

• Act as a client-facing consultant to identify, develop, and execute digital marketing campaigns and programs for enterprise clients
• Serve as the primary point of contact for assigned clients, managing day-to-day communication and overseeing all account-related activities
• Develop and maintain a strong understanding of each client's business objectives, industry, and target audience
• Manage project timelines, budgets, and deliverables to ensure timely and accurate completion of client projects
• Ensure consistent account performance against all defined KPIs, overseeing communication of results and providing analysis
• Work closely with leadership team to regularly review account performance and identify opportunities for account growth
• Manage the overall financial health of assigned accounts, including forecasting, budgeting, and invoicing
• Develop and maintain strong relationships with key stakeholders within client organizations
• Stay up-to-date with industry trends, emerging technologies, and best practices in digital marketing
• Support new business efforts, with the ability to confidently take initial intro calls with prospects as needed
• Provide leadership and direction to junior team members, finding and supporting opportunities for personal and career development
• Support development and growth of a strong agency culture

Benefits

• Remote Workplace
• Paid Time Off
• 401K + Match
• Life Insurance Benefit
• Short Term Disability Benefit
• Healthcare
• Commuter Benefits
• Continuing Education