The Deployment Engineer I is responsible for carrying out the successful deployment of 8x8 Unified Communications services. The role involves collecting customer requirements, writing system design documents, configuring 8x8 and 3rd party product features, and troubleshooting deployment issues.
Requirements
- Bachelors degree or equivalent
- 7+ years experience in deploying communication systems
- Experience in configuring and supporting VoIP systems
- Working knowledge of telephony, PBX, SIP Trunking and UC technology
- Experience configuring routers, troubleshooting LAN/VoIP systems
- Ability to manage multiple projects simultaneously
- Demonstrated ability to take ownership of deployments through successful completion
- Excellent interpersonal skills demonstrated in a customer facing environment
- Strong organizational and problem solving skills
- Ability to work independently as well as in a team environment
- Flexible schedule to accommodate travel and off-hour deployment requirements