2655.0207 - Implementation Advisor
8x8San Jose, California, United States
Posted May 1, 2015
Full Time
About the Company
8x8 is a leading provider of cloud-based unified communications and contact center solutions.
Job Description
8x8 is seeking Customer Service and Technical Support specialists to assist business customers with setting up their new phones, features, and services. The ideal candidate will ensure customer success and exceed their expectations throughout the installation and setup process.
Requirements
- 1+ Years of providing customer service, preferably in a cloud computing or telephony environment
- Ability to listen, analyze, troubleshoot, and to resolve common customer inquiries
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Team player with a positive attitude
- Understanding of Unified Communications and VoIP technologies
Benefits
- Full Medical and Dental Insurance
- 12 paid holidays
- 15 paid personal time off
- 401k
- ESSP
- Profit sharing available after contractual period