Protective Services Worker (Bilingual Spanish)

A protective service worker at Aging Services of North Central Massachusetts investigates and addresses abuse, neglect, and exploitation of older adults, develops and implements service plans, and provides consultations to staff and community agencies. The role requires a relevant degree, experience in protective or crisis intervention services, bilingual proficiency in Spanish and English, and strong communication and interpersonal skills.

Requirements

• Master's or higher degree in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology
• At least one year of experience in counseling, casework, case management, preferably in a Protective Services or crisis intervention role
• Bilingual Spanish proficiency
• Good communication skills and effective interpersonal relationships
• Knowledge of basic medical, mental health, social service delivery systems, and acceptable record keeping practices