Customer Success Manager

Customer Success Manager at 9fin, a fast-growing company revolutionizing debt capital markets with proprietary technology. The role focuses on ensuring clients fully understand the product offering and improve usage through data-driven communication. This is a unique opportunity to join a highly motivated team and accelerate your sales career.

Requirements

• Minimum 2 years of relevant account management or Customer Success experience
• Strong knowledge of financial markets and ability to build strong relationships
• Track record of managing & growing a book of enterprise clients
• Ability to plan and prioritize important tasks
• Effective written and verbal communication skills
• Team player with ability to work effectively alone

Benefits

• Competitive salary benchmarked at 75-90th% of market
• Pension with employer matching
• Private Medical Insurance
• Paid sick leave with Income Protection
• Group Life Assurance
• Season Ticket Loan & Cycle to Work schemes
• 25 holiday days per year
• Local public holidays
• Hybrid working model
• Work abroad for up to 3 months a year
• 1 month paid sabbatical after 5 years of service
• Enhanced parental leave & flexible working arrangements