Customer Support Agent

As a Customer Support Agent at Yassir, you will provide high-quality support and assistance to clients, responding to their questions, resolving issues, and ensuring a positive customer experience. You will work in a dynamic market, meeting user needs while instilling social values.

Requirements

• Higher technical school/ bac+2 and above in communication, management, commerce
• First experience in a client-facing position is desirable
• Customer orientation
• Good oral and written communication skills
• Good French and Arabic writing skills
• Sense of listening, analysis, and problem-solving
• Calm, patient
• Persuasion and tenacity
• Resistance to stress
• Proficiency in computer tools

Benefits

• Rare opportunity to change the world around you so that it uses your product
• Contribution to instilling social values and reinventing the way services are provided in the region
• Motivated colleagues in a convivial work environment
• Participation in the launch of innovative new projects