A New Leaf is seeking an Outreach Worker to provide field-based outreach and engagement services to individuals experiencing homelessness or housing instability. The successful candidate will be responsible for locating and engaging members in the community, assessing immediate needs, and connecting individuals to housing, healthcare, and supportive services.
Requirements
- Locate, identify, and engage individuals in the community, including those experiencing homelessness, institutionalization, or other at-risk situations
- Conduct sustained outreach efforts to build trust and maintain engagement with program participants
- Assess and prioritize immediate needs, including safety risks, behavioral health concerns, and urgent physical health conditions
- Provide access to basic needs, including water, hygiene supplies, clothing, and connection to emergency services when appropriate
- Assist participants with obtaining identification, legal documentation, and completing eligibility requirements for services
- Support enrollment or re-engagement with healthcare providers and supportive services
- Coordinate care with behavioral health providers, case managers, and other systems
- Maintain accurate and timely documentation of referrals, case notes, assessments, and reports to meet billing and compliance requirements
- Utilize required systems and databases, including HMIS, Community Cares, Unite Us, and other program platforms
- Track assigned caseload and maintain accurate reporting for contractual and program requirements
- Prepare reports related to participant outcomes, successes, and challenges
- Follow community best practices for outreach as established by Continuums of Care (CoC)
- Promote a strengths-based, trauma-informed, and culturally responsive service environment
- Attend required meetings, trainings, and clinical oversight sessions
- Collaborate and network with community partners, agencies, and stakeholders
- Maintain compliance with all agency, AHCCCS, and program-specific training and regulatory requirements
- Perform additional duties as assigned
Benefits
- Direct deposit
- Competitive pay
- Accrued sick time
- Employee Assistance Program (EAP)
- Annual team member appreciation event
- Informal yet professional team environment
- Dental/Vision Coverage
- Accrued Sick and Vacation Time
- Paid Holidays
- Life Insurance
- AD&D
- Short-Term Disability
- 401(K)
- Tuition Reimbursement
- Wellness Program
