Branch Customer Sales & Service - Charlotte, NC (Southern Metro)
AAA-The Auto Club GroupNC-Steele Creek Car Care Plus; NC-South End Car Care Plus; NC-Gastonia; NC-Montford Car Care Plus; NC-Ballantyne Car Care Plus; NC-Matthews Car Care Plus
Posted January 28, 2026
38000 - 43000 USD
Full Time
About the Company
AAA - The Auto Club Group (ACG) is the second largest AAA club in North America, serving more than 13+ million members across 14 U.S. states, the province of Quebec, Puerto Rico, and the U.S. Virgin Islands. For over 100 years, AAA has provided safety, security, and peace of mind. ACG advances AAA’s mission by providing a full suite of products and services to millions of AAA Members, from roadside assistance to insurance to travel support. We pride ourselves on always being there when you need us, delivering the highest level of customer service and value to each and every member. We seek to be a trusted ally—on the road and throughout life’s journey. AAA - The Auto Club Group belongs to the national AAA Federation, which is committed to improving the lives of our combined 60 million members across North America.
Job Description
The Branch Customer Sales & Service position at AAA The Auto Club Group involves promoting products and services, providing customer satisfaction, and participating in office events to generate revenue. The role requires greeting customers, selling membership, travel products, and banking products, as well as providing cashiering services and resolving member complaints.
Requirements
- High School Diploma or equivalent
- Working in a customer focused environment
- Providing customer focused service and timely solutions to problems
- Microsoft Office applications
Benefits
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO)
- company paid holidays
- CEO days
- floating holidays
- Paid volunteer day annually
- Tuition assistance program
- professional certification reimbursement program