Product Manager CX Specialist – Bees Personalization

We are seeking a passionate and detail-oriented Customer Experience Specialist for Data Products to join our dynamic team. In this role, you will be responsible for enhancing the user experience of our AI-driven data products within the BEES apps ecosystem.

Requirements

• Good knowledge of Business Intelligence concepts, including metrics, data models, and visualization best practices.
• Good knowledge of Customer Experience concepts, including metrics, standard processes, and best practices.
• Strong analytical profile, with experience or familiarity with Databricks, data analytics environments, and programming in SQL or Python for analytical autonomy.
• Ability to work in close partnership with Product Managers and business stakeholders.
• Advanced English to collaborate with global teams.
• Excellent verbal and written communication skills, with the ability to translate data into clear business narratives.
• Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing user issues.

Benefits

• Performance based bonus
• Attendance Bonus
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products
• Clube Ben partnership
• Scholarship
• School materials assurance
• Language and training platforms
• Transport allowance