Customer Service Representative
ABC OF PHILADELPHIAPhiladelphia, Pennsylvania, United States
Posted March 15, 2026
Full Time
About the Company
ABC of Philadelphia, a flagship broadcast station in the Philadelphia market, delivers a mix of local news, sports, and entertainment programming to a diverse audience. As an owned affiliate of Disney Media & Entertainment Distribution, the station benefits from Disney's expansive content library, cutting‑edge production technology, and strategic partnerships. ABC Philadelphia distinguishes itself through comprehensive local reporting, high‑profile coverage of regional sports teams, and a robust digital presence that extends its reach beyond traditional television. Together, these elements enable the station to offer viewers a reliable, engaging, and community‑focused media experience.
Job Description
Convert new customers to Paycom, answer incoming calls and emails, research and resolve customer payroll issues, and maintain effective communication with Paycom personnel and management.
Requirements
- Convert new customers from their previous payroll system to Paycom accurately and timely
- Answer incoming calls and/or emails from Sales Representatives and new clients on a timely basis
- Research, track and resolve customer's payroll issues on a timely basis
- Establish and maintain effective communication and coordination with Paycom personnel and management
- Assist with special projects as needed