Airline Passenger Assistant

The Airline Passenger Assistant, or Wheelchair Agent, provides essential services for passengers needing wheelchair assistance. This role is highly customer service-focused, and tipping is both allowed and customary.

Requirements

• Follow safety precautions at all times while transporting passengers
• Positive interpersonal interaction with passengers
• Comply with all client and/or site security requirements and processes
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
• Assist passengers with baggage retrieval and transport, if necessary
• Coordinate assignments with dispatchers and gate Agents, if necessary
• Complete thorough Incident Reports

Benefits

• Comprehensive benefits package