User Research Lead

As the Head of Research at Abridge, you will define how we understand and build for the people at the center of healthcare — shaping how clinicians and patients experience our product every day.

Requirements

• 8–10+ years of experience in user research, with a strong track record of influencing product direction in complex domains.
• Demonstrated leadership or management experience guiding research practice, initiatives and mentoring peers, while influencing product direction in complex, fast-paced environments.
• Experience conducting end-to-end research incorporating qualitative and quantitative methods and product analytics
• A portfolio or body of work that demonstrates how your research has shaped product decisions and outcomes.
• Strong ability to turn ambiguous business questions into clear research questions and plans
• Strong synthesis and storytelling skills – you can turn ambiguous data into meaningful insights with clear and actionable recommendations
• Experience working independently in fast-paced, ambiguous environments
• Ability to prioritize effectively across multiple initiatives.
• Experience working in healthcare or other highly regulated environments (bonus point)

Benefits

• Generous Time Off
• Comprehensive Health Plans
• Generous HSA Contribution
• Paid Parental Leave
• Family Forming Benefits
• 401(k) Matching
• Personal Device Allowance
• Pre-tax Benefits
• Lifestyle Wallet
• Mental Health Support
• Sabbatical Leave
• Compensation and Equity