ACA is looking for an Accounts Receivable (AR) Billing Analyst to join our team and support core billing operations.

Requirements

Process high-volume billing on a daily, monthly, and quarterly schedule in accordance with client contracts and internal workflows/controls.
Review billing activity for accuracy, identify discrepancies, and partner with managers and stakeholders to resolve billing questions or disputes quickly.
Manage follow-up billing activity to support collections efforts; monitor and flag problem accounts and help drive timely resolution
Own and resolve billing-related Zendesk tickets, including prioritization and escalation as needed.
Collaborate with Sales Account Executives and Customer Success Managers to address customer billing needs and support customer satisfaction.

Benefits

ACA is looking for an Accounts Receivable (AR) Billing Analyst to join our team and support core billing operations.

Process high-volume billing on a daily, monthly, and quarterly schedule in accordance with client contracts and internal workflows/controls.
Review billing activity for accuracy, identify discrepancies, and partner with managers and stakeholders to resolve billing questions or disputes quickly.
Manage follow-up billing activity to support collections efforts; monitor and flag problem accounts and help drive timely resolution
Own and resolve billing-related Zendesk tickets, including prioritization and escalation as needed.
Collaborate with Sales Account Executives and Customer Success Managers to address customer billing needs and support customer satisfaction.