Senior IT Data Services Analyst

The Information Technology (IT) Sr. Analyst works closely with IT Business Partners to define and document key processes, requirements, knowledge articles, and user documentation.

Requirements

• Work with the Business and IT Business Partners to help define and document business processes and requirements including, but not limited to, data flow, data storage, application usability, reporting and analytics.
• Support project management in the implementation of technology solutions according to Acadia’s software development lifecycle (SDLC).
• Create training materials, “How Tos,” and knowledge items to ease user adoption of new technology.
• Create detailed user acceptance testing (UAT) scripts and facilitate UAT with business partners.
• Define, coordinate and/or execute system integration testing to ensure solutions are built to requirements and specifications.
• Facilitate resolution of Tier 1 and 2 application or data issues for business partners and escalate to vendor support as needed.
• Act as operational point person for existing systems and solutions including holding recurring operational meetings with business partners and vendors, tracking and evaluating change requests, initiating change controls for implementation of changes, coordinating routine system patches and escalating issues to IT Business Partners.
• Conduct source systems data quality analysis as needed.
• Define standard operating procedures and perform periodic review activities for systems.
• Other duties as assigned.

Benefits

• Competitive base salary
• Discretionary bonus
• Equity awards
• Medical, dental, and vision insurance
• Employer-paid life, disability, business travel and EAP coverage
• 401(k) Plan with a fully vested company match 1:1 up to 5%
• Employee Stock Purchase Plan with a 2-year purchase price lock-in
• 15+ vacation days
• 13 -15 paid holidays
• 10 days of paid sick time
• Paid parental leave benefit
• Tuition assistance