Recovery Partner - Physical Injury -Whangarei

Play to your strengths – build rapport and enable others to live their best lives. Provide meaningful support when New Zealander’s need us most. As a Recovery Partner at ACC, you will be responsible for partnering with clients and their family who require a one-to-one relationship due to their intensive or extensive needs for as long as they need it.

Requirements

• Proven ability to understand complex customer needs and apply critical thinking within a multifaceted environment.
• Ability to liaise with a wide range of stakeholders, including family, suppliers and community agencies to ensure a solution focused and coordinated approach and consistency in service.
• Personal resilience and ability to deal with challenging information and situations.
• Ability to build rapport and trust and successfully motivate, negotiate, and influence outcomes.
• A team player who works well in a busy environment.
• Strong planning, organisational and computer literacy skills.
• Previous experience in case management and or disability is advantageous.
• A current full Drivers Licence

Benefits

• Generous superannuation contribution
• Career development opportunities
• Regular career and development conversations with your leader
• Professional Supervision
• On-the-job skill development and coaching
• Opportunities to pursue your passions within the organisation