Staff Product Support Engineer - Cloud Support
AcceldataBengaluru, Karnataka, India
Posted January 6, 2026
Full Time
About the Company
Acceldata is a data observability and agentic data management company that empowers enterprises to deliver trusted data for AI and other initiatives. Built on the world’s first enterprise data observability platform, its xLake Reasoning Engine drives automated data discovery, quality, and pipeline monitoring across hybrid cloud environments and leading data warehouses such as Snowflake, Databricks, AWS, Azure, and Google Cloud. Acceldata’s solutions are adopted by global leaders—including Nestlé, Dun & Bradstreet, and Hershey—highlighting its ability to scale complex data operations while ensuring reliability and performance. With backing from top venture firms and a culture that champions rapid innovation, Acceldata offers a compelling environment for data professionals seeking to shape the future of data-driven organizations.
Job Description
As a Staff Product Support Engineer / Product Specialist (Cloud Support SME) at Acceldata, you will take on a pivotal role with higher accountability in swiftly resolving complex customer challenges in two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one.
Requirements
- 10+ years of related experience in customer-facing support, post-sales, technical architecture, or consulting roles
- Cloud & Data Management: Proficient in cloud platforms such as AWS, GCP, and Azure, as well as Kubernetes, Docker, and Linux distributions
- Excellent communication skills, both written and verbal
- Ability to handle situations calmly and demonstrate tenacity