Service Engineer Workshop

As a Service Engineer at Accelleron, you will drive customer satisfaction by competent and timely execution on a high-quality level of service jobs on site and in the workshop. You will positively influence the Accelleron reputation with your dedicated and professional approach to the customer.

Requirements

• Act as representative of Accelleron during interaction with the customer
• Prepare the tools, equipment and parts needed for a service job and understand the scope of the job to be performed
• Ensure that the documentation for the job is available
• Briefing with Service Coordinator, Head of Workshop or Supervisor about the expected situation on site
• Checking all relevant information of turbochargers before the job
• Working according to working instructions and adhering to regulatory and company OHS policy
• Perform services according to the scope defined within the work order
• Coordinate work order deviations in the scope with service coordinator
• Create service reports, time sheets with Company Software
• Recommendation to customer for immediate and future service requirements, provide feedback to service coordinator or end user sales
• Complete data collection, self-study of technical documentation and maintenance of tools and equipment
• Input for continuous process improvement
• Support service availability targets (24/7 service availability)

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance