ACCESSbank is a locally owned community bank based in Omaha, built on strong relationships, high-touch service, and a deep commitment to the communities we serve. We're hiring a Mortgage Loan Coordinator to support the mortgage function from application through post-closing.
Requirements
- Supports assigned Mortgage Loan Officers and/or Mortgage Operations team in the coordination and management of residential mortgage loan files from application through post-closing.
- Serves as a primary point of contact for borrowers, Realtors, title companies, builders, and internal partners.
- Assists with gathering, reviewing, and organizing borrower documentation to ensure completeness, accuracy, and alignment with underwriting and regulatory requirements.
- Monitors loan pipeline activity, key milestones, and closing timelines; proactively follows up on outstanding items to help ensure loans progress efficiently and close on time.
- Coordinates with internal partners including processing, underwriting, closing, and secondary market to facilitate smooth handoffs and resolve routine file or documentation issues.
- Maintains accurate and well-organized loan files in accordance with bank policy, investor guidelines, and regulatory expectations.
- Performs post-closing file reviews to confirm completeness, accuracy, and consistency of documentation; identifies and resolves deficiencies in a timely manner.
- Supports post-closing activities including reconciliation of closing packages, tracking and obtaining trailing documents, final title policies, recorded documents, and other required items.
- Prepares and coordinates loan file delivery to investors and/or internal systems, ensuring files meet required standards for purchase and/or retention.
- Completes data input, validation, and review activities related to HMDA and other reporting requirements, as assigned.
- Assists with quality control reviews, audits, recertifications, and vendor or investor documentation requests; escalates concerns or discrepancies as appropriate.
- Identifies trends or recurring documentation and process issues and communicates findings to management to support continuous improvement.
- Supports relationship management efforts by providing timely follow-up, assisting with client onboarding, and reinforcing a high-touch service experience;
- Maintains a working knowledge of mortgage products, policies, procedures, and regulatory requirements to effectively support both production and compliance-related functions.
- Ensures all activities are performed in compliance with applicable laws, regulations, bank policies, and investor guidelines.
Benefits
- Competitive compensation
- Strong benefits
- Paid volunteer hours
- Employee-led service initiatives
- Meaningful investment in the communities we serve
- 401k Matching
- Retirement Plan
- Paid Time Off
- Relocation Assistance
