API is looking for an experienced professional to join our team as an Account Director. We are seeking a seasoned Procurement Category Manager with a strong background in operational procurement to establish and nurture relationships with our expanding network of Airline and Hotel partners, aiming to drive strategic growth and fulfill our contractual commitments through exceptional procurement delivery.
Requirements
- Establish and maintain relationships with key stakeholders at all levels within the airline and hotel partners.
- Communicate and meet with major clients regularly to ensure that API deliverables are met.
- Create a client sourcing strategy based on solid market insights
- Report on strategy and savings matrix for nominated accounts
- Develop and deliver strategic account objectives.
- Suggest solutions and innovative ideas to meet client needs
- Handle complaints and problems in a timely and effective manner.
- Prepare monthly, quarterly and annual reports and budget forecasts for the client.
- Provide strategic leadership to expand opportunities within assigned accounts.
- Communicate with the Vertical Leader on client performance, strategies and needs.
- Coordinate and manage weekly meetings with the designated airline to ensure sourcing deliverables remain on target and airline sign-off approval processes are followed.
- Maintain an action log to ensure all parties are aware of action points and follow-up resolve points are understood, leading weekly meetings to review with the airline and internally
- Support and help prepare client communications ranging from weekly performance meetings to business reviews.
- Assist the Research & Sourcing team in ensuring all details of a destination presentation are accurate and offered to the airline for review.
- Document, troubleshoot and resolve operational and sourcing events
- Become knowledgeable with API’s technology platforms for the Account Management department.
- Maintain spreadsheets and update databases as required.
- Support the Senior Account Director or Account Management on assigned projects as requested in line with the growth of the business.
Benefits
- API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience.
