AI Support Analyst
AccordionAtlanta, Georgia, United States • Boston, Massachusetts, United States • Charlotte, North Carolina, United States • Chicago, Illinois, United States • Dallas, Texas, United States • Los Angeles, California, United States • New York, New York, United States • San Francisco, California, United States
Posted April 29, 2026
70000 - 90000 USD
About the Company
Accordion is the better way to work in finance, as private equity's value creation partner, supporting the office of the CFO to drive end-to-end value creation.
Job Description
We are seeking an AI Support Analyst to ensure the smooth operation and adoption of AI tools across Accordion. The ideal candidate will have 2–4 years of experience in IT support, systems administration, or AI/automation tool management and a strong understanding of enterprise AI tools such as Microsoft CoPilot, Glean, ChatGPT, Zoom AI, or similar. They will work closely with AI system readiness and AI training to resolve user issues, maintain system readiness, and enhance firmwide confidence in AI-driven tools.
Requirements
- 2–4 years of experience in IT support, systems administration, or AI/automation tool management
- Strong understanding of enterprise AI tools such as Microsoft CoPilot, Glean, ChatGPT, Zoom AI, or similar
- Excellent troubleshooting, communication, and documentation skills
- Demonstrated ability to collaborate across teams, prioritize effectively, and manage multiple concurrent tasks
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
