Dir Technical Account Management

Powering the world’s payments ecosystem. As a Director Technical Account Management in Bogota, Colombia, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem.

Requirements

• Bachelor’s degree in Business, Technology, or equivalent professional experience.
• 7+ years of leadership experience in customer‐facing technical services, customer success, or enterprise software environments.
• Proven experience managing enterprise customer relationships, technical escalations, and complex operational environments including SaaS and on-premises environments
• Strong understanding of recurring revenue models, professional services delivery, and premium support offerings.
• Demonstrated ability to manage budgets, utilization, and cross‐functional resources.
• Excellent leadership, communication, and executive‐level stakeholder management skills.

Benefits

• Competitive compensation and benefits package
• Opportunities for growth, career development