Acorns is seeking a Junior Invest Operations Associate to serve as a critical link in our financial operations engine. This role is perfect for a detail-oriented professional who thrives at the intersection of operational precision and empathetic customer service.
Requirements
- 0–2+ years of experience in investment, banking, or financial operations.
- Unrivaled Attention to Detail: The ability to consistently execute assigned tasks with a high degree of excellence and accuracy.
- Customer-Centric Mindset: A genuine passion for speaking to customers, answering queries, and solving complex financial issues.
- Strong Communication: Excellent written and verbal communication skills with a natural ability to build rapport and trust.
- Adaptability: A proactive work ethic and the ability to manage multiple priorities in a fast-paced, evolving business environment.
- Analytical Judgment: The ability to identify and escalate priority issues while using data and documentation to make informed decisions.
- Flexibility: Ability to work flexible hours; shifts may include evenings, weekends, or holidays to support our customers when they need us most.
- Hunger to deliver game-changing products.
- Exceptional drive and precision in delivery.
- A belief that your work is tied to your life's mission.
- Optimistic about the potential of societal change.
Benefits
- Competitive salary and stock options
- Comprehensive benefits package for you and your family
- Flexible work location, hours, and paid time off
- 401(k) matching
- Monthly Acorns account contribution & GoHenry account for your family
- Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
- Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
- Roots Leadership Program for Emerging Leaders
- Community week onsite gatherings and various virtual events