Jr. Invest Operations Associate

Acorns is seeking a Junior Invest Operations Associate to serve as a critical link in our financial operations engine. This role is perfect for a detail-oriented professional who thrives at the intersection of operational precision and empathetic customer service.

Requirements

• 0–2+ years of experience in investment, banking, or financial operations.
• Unrivaled Attention to Detail: The ability to consistently execute assigned tasks with a high degree of excellence and accuracy.
• Customer-Centric Mindset: A genuine passion for speaking to customers, answering queries, and solving complex financial issues.
• Strong Communication: Excellent written and verbal communication skills with a natural ability to build rapport and trust.
• Adaptability: A proactive work ethic and the ability to manage multiple priorities in a fast-paced, evolving business environment.
• Analytical Judgment: The ability to identify and escalate priority issues while using data and documentation to make informed decisions.
• Flexibility: Ability to work flexible hours; shifts may include evenings, weekends, or holidays to support our customers when they need us most.
• Hunger to deliver game-changing products.
• Exceptional drive and precision in delivery.
• A belief that your work is tied to your life's mission.
• Optimistic about the potential of societal change.

Benefits

• Competitive salary and stock options
• Comprehensive benefits package for you and your family
• Flexible work location, hours, and paid time off
• 401(k) matching
• Monthly Acorns account contribution & GoHenry account for your family
• Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
• Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
• Roots Leadership Program for Emerging Leaders
• Community week onsite gatherings and various virtual events