Maintain base of payroll clients and provide exceptional customer service via phone and email, learn and maintain working knowledge of Payroll Software, and assist clients with reports, problems, or other issues.
Requirements
- High school diploma or equivalent
- At least 1 year of work experience, preferably in customer-facing role
- Reliable, responsible, detail-oriented, and professional
- Excellent communication skills, especially via email and phone
- Team-oriented, adaptable, flexible, collaborative, able to resolve conflicts
- Proactive problem solver and critical thinker
- Proficient in Google Suite
- Accurate and fast data entry and typing skills
- Ability to multitask
Benefits
- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave and paid paternity leave
- Legal plan options
- Pet insurance coverage