Underwriting Support Specialist

The Underwriting Support Specialist will respond to customer inquiries relating to Midwest's underwriting function while providing exceptional and timely customer service.

Requirements

• 1+ years of customer service handling inquiries with internal and external customers.
• Superior verbal and written communication skills
• Ability to effectively communicate and maintain favorable relationships with all stakeholders.
• Strong aptitude for detail, with a sense of urgency relative to task completion and timeliness.
• Computer literacy with Microsoft Office Suite and imaging systems.
• Experience in insurance is preferred.

Benefits

• Competitive compensation
• Generous vacation policy, paid holidays, and paid sick time
• Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
• Company-paid Short-Term and Long-Term Disability Insurance
• Company-paid Group Life insurance
• Company-paid Employee Assistance Program (EAP) and Calm App subscription
• Employee-paid Pet Insurance and optional supplemental insurance coverage
• Vested 401(k) with company match and financial wellness programs
• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
• Paid maternity leave, paid paternity leave, and fertility benefits
• Career growth and learning opportunities