Customer Service Representative
ACTION INDUSTRIESOhio, United States
Posted January 30, 2025
Full Time
About the Company
ACTION INDUSTRIES is a manufacturing company specializing in extrusion processes and end‑of‑line packaging of finished products. The company handles material handling, quality control, and warehouse logistics to ensure accurate and timely delivery of goods.
Job Description
Action Industries is seeking a Customer Specialist to provide comprehensive customer service and ensure customer satisfaction. This role involves processing transactions, selling products, resolving issues, and maintaining customer records. The position requires strong communication, problem-solving, and multitasking skills.
Requirements
- High school diploma or equivalent
- 5+ years of experience in a customer service role
- Demonstrate strong problem solving and analytical skills
- Strong communication and problem-solving skills
- Experience with Microsoft Office suite of products
- Experience with Full scale ERP system
- Ability to prioritize and multitask
- Proactive attitude toward work, teamwork, and cooperation
