We are looking for a customer-obsessed CX Associate to be the first point of contact for our customers, delivering exceptional service that builds trust and loyalty.
Requirements
- 2+ years of customer service experience in beauty, CPG, or e-commerce (preferred)
- Calm under pressure, professional, and customer-centric communicator
- Strong written and verbal communication skills with a warm, empathetic tone
- Tech-savvy and comfortable managing multiple systems at once
- Creative problem solver with a proactive, “get it done” mindset
- Organized, self-motivated, and able to work independently in a remote setting
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance