Customer Service Representative - 58905773867

Customer Service Representative role for a fast-growing US-based apparel e-commerce brand, handling customer inquiries and resolving issues in a remote work environment.

Requirements

• 2+ years of customer service experience, ideally within e-commerce, apparel, fashion, or consumer goods industries
• Strong hands-on experience with Shopify (order management and backend navigation essential)
• Experience using Gorgias or similar helpdesk/ticketing systems (e.g., Zendesk, Freshdesk)
• Exceptional written English with the ability to communicate in a warm, clear, and professional tone