Customer Service Representative (E-Commerce)

We’re looking for a highly motivated, empathetic, and detail-oriented Customer Service Representative to join our growing Customer Experience team.

Requirements

• 2+ years of customer service experience
• Proficient in Gorgias and Zendesk
• Excellent written and verbal communication skills
• Naturally empathetic, patient, and skilled at de-escalating challenging situations
• Strong attention to detail and problem-solving abilities

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance