Graduate Customer Support Technical Analyst - Birmingham

Acturis is a global SaaS leader trusted by the industry, offering a collaborative and innovative culture. The company is looking for a Graduate Customer Support Technical Analyst to join their team in Birmingham, England. The role involves solving system and user issues, advising customers on functionality, and working with clients to configure the platform. Acturis provides clear career progression, structured training, and early responsibility, giving graduates everything they need to grow.

Requirements

• Have (or expect) a 2:1+ in a STEM degree and strong A-levels (AAB minimum, including an A in Maths)
• Be logical, analytical, organised, and quick to learn new concepts
• Communicate confidently and enjoy working in a collaborative team environment

Benefits

• Transparent career structure
• Regular feedback and 3 formal performance reviews annually
• Opportunities to lead projects, manage resources, and mentor junior team members
• Intensive onboarding, industry-recognised training, and funded specialist courses