Assistant Manager - Sales

The Assistant Manager - Sales is responsible for driving business growth, customer experience management, stakeholder management, operational management, feedback and improvement, quality assurance and compliance, contingency crisis management, data analysis and reporting, team leadership and development, and digital mindset.

Requirements

• Drive business growth through strategic tie-ups with corporates
• Achieve revenue targets for Pranaam and Porter Services at large assets
• Lead initiatives to continuously enhance and maintain high service quality and guest satisfaction
• Expand business networks and opportunities
• Ensure operational efficiency
• Implement feedback management and continuous process improvement
• Ensure all Pranaam services meet quality standards and comply with relevant local and international regulations
• Use data-driven approaches to inform decision-making
• Oversee recruitment, training, and development of frontline team members
• Embrace and promote a digital-first approach to enhance Pranaam Services
• Manage budgets
• Provide customer service
• Ensure quality assurance
• Optimize revenue
• Manage risk

Benefits

• Opportunity for career growth
• Team-oriented culture
• Innovative and entrepreneurial work environment
• Autonomy and ownership of responsibilities