Operations Specialist

The Operations Specialist supports the Operations Team through various tasks, including process improvement, data analysis, and documentation. They are responsible for ensuring accurate and compliant processing of insurance, verifying patient eligibility, and navigating the Evercare portal. The role requires strong communication, organizational skills, and the ability to adapt to a fast-paced environment.

Requirements

• Support operations team with discovery and training.
• Provide support during process improvement initiatives.
• Develop and maintain knowledge of products and services.
• Verify and process documentation.
• Navigate EMR systems for verification and compliance.
• Perform data entry and analysis.
• Accurately process insurance and medical history.
• Maintain patient confidentiality and HIPAA compliance.