The Respiratory Support Technician provides comprehensive direct and indirect patient care services across home, office, and hospital environments.
Requirements
- Collaborate with Respiratory Department Staff, CPAP/BIPAP Program Managers, and Operations Managers
- Set up and fit PAP patients with appropriate equipment and masks
- Conduct patient follow-up calls and visits to ensure optimal care outcomes
- Perform routine preventative maintenance checks and simple repairs
- Troubleshoot equipment failures with patience and professionalism
- Maintain working knowledge of current Respiratory Programs and HME products and services
- Complete all required company, insurance, and government paperwork accurately and timely
- Maintain patient confidentiality and operate within HIPAA guidelines
- Adhere to procedures for Personal Protective Equipment (PPE), infection control, and hazardous materials handling
- Identify root causes of service issues and collaborate on process improvements