We are hiring for a full-time position in Kolkata, India. The ideal candidate should have experience in Inbound/Outbound Technical Support, good communication skills in English, and ability to handle customer issues. The job involves troubleshooting technical issues, closing own calls, and working in night shifts.
Requirements
- 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO
- Ability to close own calls
- Good communication skills in English
- Experience in troubleshooting technical issues related to computer, printer, broadband, router, email issues, Mac, I-phone, I-pad
- Ability to handle customer's issues and provide accurate resolution
- Flexibility to work in night shifts
Benefits
- Fixed Salary on 1st of every month In Salary Account
- 24 leaves in a year + comp offs + Birthday leaves
- Very Attractive Incentives
- No Extension of Shift Timings
- Friendly Working Environment