Technical Support Officer

We are hiring a Technical Support Officer for our inbound technical support process in Kolkata. The role involves attending inbound calls from customers, analyzing issues, and selling relevant plans and software.

Requirements

• Must have dialled in Outbound Tech process for more than 6 months
• Must be able to close calls and take payments from the customers
• Must be confident in pitching about the service plans to the customers
• Must be very fluent in English
• Must be Comfortable for Night shift

Benefits

• Fixed Salary on 1st of every month In Salary Account+Huge Incentives
• 24 leaves in a year+comp offs+b'day leaves
• Daily/Monthly Incentives
• Spot Incentives
• No Extension of Shift Timings
• Medical benefits