Call Center Representative
ADELANTE HEALTHCARE INCPhoenix, Arizona, United States
Posted March 18, 2026
Full Time
About the Company
Adelante Healthcare Inc. operates nine community health centers across Central Arizona, serving more than 85,000 patients annually with a mission to improve community health through affordable, quality primary care. The organization employs over 750 multidisciplinary professionals—including family physicians, internal medicine specialists, OB/GYNs, pediatricians, dentists, behavioral health counselors, and nutritionists—to deliver comprehensive services such as family medicine, pediatrics, women's health, dentistry, lab, pharmacy, and WIC nutrition. Adelante’s distinctive approach lies in its integrated care model that couples medical, dental, and behavioral health within each patient’s ability to pay, ensuring equitable access to preventive and chronic disease management across diverse communities. With locations in Buckeye, Gila Bend, Goodyear, Mesa, Central Phoenix, West Phoenix, Peoria, Surprise, and Wickenburg, Adelante remains a cornerstone of accessible, patient-centered care in the region.
Job Description
The Call Center Representative provides excellent customer service by assisting patients over the phone with scheduling, relaying medical information and/or medical information requests.
Requirements
- Effective communication skills and professional presence
- Ability to communicate effectively with patients, co-workers, and the general public both in person and over the phone
- High school diploma or GED from an accredited institution
Benefits
- Employer-provided medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) matching
