We're hiring a dedicated and professional Online Customer Service Representative to support our patients and clients through our digital channels. If you're a people person with strong online communication skills and a passion for delivering great service — we want you on our team.
Requirements
- Handle patient and client inquiries through email, chat, and online support channels
- Provide accurate and helpful information on services, scheduling, billing, and general support
- Maintain strict patient confidentiality in accordance with HIPAA guidelines
Benefits
- Competitive pay
- Health, dental & vision benefits (full-time employees)
- Paid time off & paid holidays
- Flexible scheduling options
- Supportive team culture and ongoing coaching