Operations Manager - Freight Forwarding / Logistics operations
ADI GroupBangkok, Thailand
Posted January 6, 2026
Full Time
About the Company
ADI Group, founded in 1999 and headquartered in Chandigarh, delivers integrated solutions across IT, KPO, contract research, medical animation, and life‑science software. Its portfolio includes ADI BackOffice (KPO), DynaWEB (IT services), ADI CRO (clinical research), Adific Studio (animation), ADI Preventives (nutrition research), ADI Biosolution (biological software), and ADI Outsourcing Inc. (US consulting). The company distinguishes itself with a decade‑long commitment to quality, adherence to international standards, and a global client base that values reliable, end‑to‑end services. With a culture of continuous growth and a focus on data‑driven, medically relevant solutions, ADI Group positions itself as a trusted partner for organizations seeking innovative, cross‑sector expertise.
Job Description
The Operations Manager will lead and manage the end-to-end operational activities of the Thailand branch, ensuring timely execution of shipments, resolution of escalations, and overall process efficiency.
Requirements
- Bachelors Degree
- Minimum 7-10 years of experience in Freight Forwarding / Logistics operations
- Leadership role experience
- Strong knowledge of freight processes, including cross-trade
- Excellent communication, coordination, and team management skills
- Ability to multitask, handle pressure, and drive timely resolutions
- Good working knowledge of documentation processes, profit monitoring, and cost control
- Proficiency in MS Office and operational ERP systems