Manager, Firefly Customer Engagement
AdobeSan Jose, California, United States • New York, New York, United States
Posted December 19, 2025
147100 - 243050 USD
Full Time
About the Company
Changing the world through digital experiences is what Adobe’s all about.
Job Description
Join our 'DevOps for Content' revolution as a Manager, Firefly Customer Engagement, where you will lead, mentor, and encourage a team of AI Engagement Managers to develop and realize customers' GenAI transformation journeys.
Requirements
- 8+ years in digital strategy, enterprise consulting, or AI/ML roles
- 2+ years in people leadership or team management
- Proven ability to lead customer-facing consulting talent
- Deep understanding of GenAI, Adobe Firefly, and first- and third-party AI models
- Experience delivering enterprise-scale digital transformation or AI adoption programs with measurable impact
- Expertise in scaled agile delivery methodologies and tools
- Exceptional communication and executive influence
- Flexible, adaptable, and energized by fast-paced, high-growth environments
- Willingness to travel up to 30% for customer and team engagement
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance