Head of Client Success UK (m/f/d)

We are seeking a Head of Client Success UK to lead and mentor our UK Client Success team, build strong client relationships, and drive adoption of our solutions.

Requirements

• 7+ years of experience in client success, account management, or a related discipline
• Proven leadership experience and ability to manage high-performing teams
• Excellent communication, negotiation, and interpersonal skills
• Strong technical aptitude and ability to translate complex concepts for clients
• Analytical thinker with experience using data and KPIs to drive success
• Self-motivated and highly organized with ability to thrive in a fast-paced environment

Benefits

• Competitive package
• Hybrid working model
• Annual learning budget of £1,200
• 30 vacation days per year
• Public transport contribution
• Mental health support through Fürstenberg Institut
• Latest hardware and tools to enable high performance