Patient Financial Counselor

Patient Financial Counselor responsible for providing financial counseling to patients, collecting outstanding patient due balances, and communicating with the Billing Department on payments.

Requirements

• High school diploma or GED
• Associate Degree in business, medical billing, or related field or equivalent experience
• One or more years’ experience in a healthcare environment
• Ability to maintain a professional attitude under pressure
• Ability to solve practical problems and deal with a variety of situations
• Knowledge of billing cycle and accounting concepts
• Knowledge of EMR systems and strong computer skills
• Familiarity with medical terminology and, ICD-9, ICD-10, and CPT coding
• Excellent customer service skills
• Displays proper telephone etiquette
• Excellent written and verbal communication skills

Benefits

• None