Office Supervisor

The Office Supervisor oversees and manages the daily activities of the front office staff to ensure efficient operations and service delivery, including training, addressing staff issues, and conducting performance reviews.

Requirements

• Assists in new hire interviews and is responsible for on-going training for staff based on job functions.
• Supervises Front Office Staff ensuring proper scheduling and Front Desk coverage at all times.
• Maintains staff schedules and monitors/controls overtime.
• Oversees time and attendance/payroll activities for staff.
• Works with Front Office Staff to resolve any issues and concerns.
• Assists Front Desk Manager with conducting staff performance reviews.
• Provides information to the Front Desk Manager for use in evaluations, disciplinary action, and terminations.
• Oversees daily charges, banking/deposits, authorizations and referrals.
• Provides relief for various positions as needed including back-up telephone and/or front desk coverage.
• Maintains communication with the patients and clinical area to maintain appropriate patient flow.
• Verifies patients' medical records and insurance for accuracy and oversees patient files for appropriate documentation.
• Handles ordering of office supplies for the practice.
• Participates in educational activities.
• Acts as team player: collaborates, communicates clearly, and cooperates with all patients, leaders and fellow coworkers.
• Performs other position related duties as assigned.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan