Member Services Representative II
Advancial Federal Credit UnionDallas, Texas, United States
Posted April 8, 2026
36000 - 46000 USD
Full Time
About the Company
Advancial Federal Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description
We’re proud to be named one of USA TODAY’s Top Workplaces, and we’ve earned the Best and Brightest Companies to Work For award for 8 years straight. At Advancial, we don’t just work hard – we play hard, too. We’re a team that thrives on passion and collaboration, where every day feels like a chance to make a difference.
Requirements
- Serve as a liaison between members and the Credit Union, providing information regarding accounts and services.
- Perform routine transactions including deposits, withdrawals, and loan payments.
- Open and maintain accounts, ensuring compliance with policies and procedures.
- Conduct interviews for loan applicants and process applications, analyzing credit history and background information.
- Cross-sell various credit union products and services to enhance member satisfaction and loyalty.
- Assist members with electronic services and promote features such as online banking.
- Balance cash drawers and ensure all transactions are accurately recorded.
Benefits
- Healthcare
- Life insurance
- 401K
- 11 company holidays
- 3 weeks of vacation