Public Safety Officer I - Armed provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances. The position is responsible for providing security and safety services, responding to emergencies, and conducting investigations.
Requirements
- Provides security services with a customer-service approach
- Responds to emergencies and conducts investigations
- Maintains Department uniform and equipment in good repair
- Performs routine responsibilities during interior and exterior patrols to ensure safety and security
- Assists team members, patients, and visitors by providing information, directions, and physical help
- Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning
- Prevents, responds to, and investigates workplace violence
- Responds to service calls, such as combative or threatening patients or visitors and team member incidents
- Serves as a primary resource for de-escalation, utilizing use of force when necessary
- Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats
- Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury
- Investigates incidents that occur on Advocate Health property and completes timely and accurate reports
- Addresses and escalates complaints to the appropriate leader and provides supporting documentation
- Liaisons with federal, state, and local law enforcement and first responder agencies
- Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices
- Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control, CPR, application of clinical restraints, conducted energy weapon, to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan
- Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance
- Utilizes Interview and Interrogation tactics to uncover information about incidents that have occurred
- Completes patrolling with a community-oriented approach
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
