Team Lead - Technical Support

We are looking for a Team Lead - Technical Support to lead a team that operates as a first point of contact for Adyen's merchants across the globe. The role involves guiding and developing the Technical Support team, collaborating with multiple teams across Adyen, and providing white glove service and support.

Requirements

• Lead a customer facing team that is a key source of knowledge on the Adyen platform and APIs
• Collaborate across an international leadership team
• Coach and mentor members of the Support team
• Help define and clearly communicate objectives and key results for the Support team
• Institute accountability, track team progress and success, and present results to Senior Leadership

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance